Policies
1. Terms and Conditions
Welcome to Drona Sports Academy
By accessing and using our website or services, you agree to the following terms and conditions:
Booking & Membership: All bookings are on a first-come-first-serve basis. Payment is required at the time of booking to confirm your slot.
Facility Use: Users are expected to maintain decorum and follow all rules while using our facilities. Misconduct may lead to cancellation of services without refund.
Membership Validity: Memberships are valid for the duration purchased. Unused hours cannot be carried forward unless specified.
Timings: Drona Sports Academy operates from [insert timing, e.g. 6 AM – 10 PM]. Slots once booked are non-transferable.
Amendments: Drona Sports Academy reserves the right to update or change these terms at any time. Continued use of the website or services constitutes acceptance of those changes.
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2. Privacy Policy
We value your privacy and are committed to protecting your personal information.
Data Collection: We collect name, contact details, and payment information for the purpose of booking and communication.
Data Use: Your information is used strictly for service provision, updates, and payment-related communication.
Data Sharing: We do not sell or share your data with third parties, except with payment gateways or legal authorities when required.
Data Security: We use secure, encrypted payment methods and protect your data with appropriate technical safeguards.
For any concerns, contact us at [insert email ID or phone number].
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3. Refund & Cancellation Policy
Booking Cancellation: Bookings once confirmed are non-refundable. However, you may reschedule your booking up to 24 hours prior, subject to availability.
Membership Cancellation: Memberships are non-refundable after activation. If cancellation is requested before the start date, a refund may be considered at the sole discretion of management.
Refund Timelines: If a refund is applicable (e.g. for double bookings, failed payments, or service issues), the amount will be processed within 5–7 working days and credited to your original mode of payment.
Cancellation Requests: Please email [insert contact email] with your booking ID and reason for cancellation.